How To Claim?

In the event of a claim, please contact us at +255 718 422 229, email us at claims@bluetickinsurance.com. Kindly note the minimum information required when reporting claims.

Frequently Asked Questions

Steps to Take When Making a Motor Vehicle Accident, Damage, or Theft Claim:

  1. Report the Incident: Inform us of any accident, injury, loss, or damage involving your vehicle(s) as soon as possible.
  2. Police Report: If your vehicle is lost or damaged due to theft, attempted theft, or malicious damage, immediately report it to the police and obtain a police report (abstract).
  3. Notify of Legal Proceedings: Inform us immediately if you become aware of any current or future prosecution or proceedings related to any event that may result in liability under this policy.
  4. Contact Information:
    • Phone: +255 718 422 229
    • Email: claims@bluetickinsurance.com
  5. Forward Correspondence: Any correspondence related to the incident should be sent to us immediately and remain unanswered. We will handle the defense or settlement of any claim in your name. We may also prosecute in your name to recover any amounts paid. Your cooperation in the recovery process is essential; failure to do so may result in the company recovering the outlay from you.
  6. Cooperation: When making a claim, we may instruct and share information with other parties such as lawyers, investigators, loss assessors, and garages. We expect you to cooperate fully with these entities.

Minimum Claim Requirements

To make a claim, please ensure you have the following:

  • A completed claim form
  • Photographs of the damage
  • Loss estimate
  • Police reports (PF90, PF93, and sketch map)
  • Copy of the driver’s license
  • Copy of the vehicle’s registration card
  • Load in & load out forms
  • Any other requested documents

To make a claim, please ensure you have the following:

  • A completed claim form
  • Photographs of the damage
  • Loss estimate/Bill of quantities
  • Fire brigade report
  • Any other requested documents

Minimum Claim Requirements

To make a claim, please ensure you have the following:

  • A completed claim form
  • Photographs of the damage/break-in
  • Loss estimate
  • Incident report
  • Police report
  • Any other requested documents

Minimum Claim Requirements

To make a claim, please ensure you have the following:

  • A completed claim form
  • Police reports (e.g., PF90, PF93, and sketch map)
  • Copy of the driver’s license
  • Copy of the vehicle’s registration card
  • Load in & load out forms
  • Any additional documents requested

Minimum Claim Requirements

To make a claim, please ensure you have the following:

  • A completed claim form
  • Loss estimate
  • Technical report
  • Photographs of the damage
  • Any additional documents requested

Minimum Claim Requirements

To make a claim, please ensure you have the following:

  • A completed claim form
  • Incident report
  • Technical report
  • Loss estimate
  • Photographs of the damage (if applicable)
  • Police report
  • Any additional documents requested

Minimum Claim Requirements

To make a claim, please ensure you have the following:

    • A completed claim form
    • Parking list(s)
    • Commercial invoice(s)
    • Bill of lading
    • Delivery order
    • Assessment document
    • Release order
    • Any additional documents requested

To file a claim, please ensure you have the following:

  • A completed claim form
  • A demand letter or notice from the claimant
  • A written incident report
  • A police report, if applicable
  • An estimate of the loss
  • Any additional documents requested